Returns & Exchanges

At Hiya Health, we want you to love your new style, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn and unwashed items. Simply initiate your request within our portal to receive a full refund or exchange.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original packaging.

3

Ship It Back

Drop off your package at any authorized carrier location; make sure to obtain a tracking receipt for your records.

4

Receive Your Refund

After our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing